E-commerce

The year 2009 marked a turning point for the mail order branch in Germany as e-commerce overtook traditional sales for the first time to reach a market share of 53.3%. Despite the global economic crisis, turnover within the sector rose to 29.1 billion euro, an increase of 1.7 percent compared to the previous year (source:  German E-Commerce and Distance Selling Trade Association, BVH).

The Internet is continuing to bring radical and unstoppable change to the world of trade and industry. E-commerce traders face a number of challenges on a daily basis. They need to recognise trends in a timely manner, adapt such trends to their own business model in an effective way, remain up to speed with business events and find a competitive edge. Overcoming such challenges whilst keeping an eye on the big picture is becoming increasingly difficult.

We create successful online sales channels

We work in close conjunction with our customers in order to draw up a rapid and efficient analysis and description of the necessary prerequisites for the establishment of a successful online sales channel. The crucial factor here is precise knowledge of the respective market environment. This determines the criteria which will need to be fulfilled in order to create a successful online sales provision which is distinctive in terms of the rest of the market ("Best in class").

We use the results of the analyses we have conducted in the areas of competition, internal organisation and the company's own business processes as a basis for the submission of specific proposals for the technical realisation of your online presence. We place a particular focus on achieving the greatest possible degree of seamless integration of all IT systems involved. Genuinely close interlinking of all components is the only way of generating efficient e-commerce free from unnecessary and costly losses of momentum (highest possible level of automation).

Transparency through on-demand technologies

The main thrust of the technical solutions developed by Mobizcorp is on the specialist deployment of on-demand systems, a field in which we are able to offer considerable expert knowledge. (For a summary of further information relating to this thematic area, please visit our page "The wish for evergreen software – why on-demand e-commerce is better").

On-demand systems deliver a range of benefits for e-commerce operators. The main advantage is, however, the complete cost transparency they are able to offer! On-demand e-commerce models provide clearly defined and contractually guaranteed services on the basis of a successful transaction model (pay-per-order).

A further important characteristic is the short time-to-market period involved. On-demand systems free up e-commerce providers from having to worry about any technical aspect of their trading platform (operational issues, maintenance, security etc.). Costly investments in hardware and software are no longer required, and professional operation of the e-commerce trading platform is guaranteed at all times.

On-demand systems come ready installed with high-performance hardware. They are also pre-configured to meet the specific requirements of the customer in question, have undergone technical monitoring and tests, have emergency security systems in place and have been designed for immediate deployment. This creates the necessary scope to focus on the essential issue: the marketing of your own product range!

Another critical aspect for delivering success is the fact that  the use of on-demand technologies means that service providers and e-commerce operators are "singing from the same hymn sheet" since both partners have a vested interest in achieving an ongoing increase in sales on the platform (win-win situation). This means that, in contrast to those who offer conventional purchase software, the focus of the endeavours of on-demand providers is on immediately taking on board any new e-commerce trends which emerge and on facilitating the commercial exploitation of these by customers.

E-commerce 3.0 – one crucial step ahead of the market

Many e-commerce providers are currently replacing their existing first or second generation platforms (self-developed or off-the-shelf software) by modern, high-performance systems which are above all scalable.

We have been securing the long-term business success of a large number of domestic and foreign e-commerce traders for many years by providing them with the support they require.

Mobizcorp acts completely in accordance with your needs by offering the following services.

• A well-founded analysis of your existing e-commerce activities involving specific proposals for improving operations
• The selection of appropriate new technologies  to deliver more efficient online trading operations
• System integration with your existing IT systems (materials management, logistics, CRM etc.)
• The outsourcing of business processes where appropriate to tried and tested fulfilment partners (dispatch, call centre, return, collections etc.)
• The internationalisation of your e-commerce operations via cooperation with experienced partners
• Efficient online marketing of your online branch by marketing experts
• Ongoing further development of your trading platform

Set us the challenge!